Privacy Policy

1. Introduction

Inner Light Wellness LLC DBA SoliVana Wellness ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Frequency by SoliVana ("the Service").

2. Information We Collect

• Account Information: Name, email address, and profile data provided via Clerk authentication.
• Usage Data: Listening sessions, program favorites, ratings, and mood logs you voluntarily create.
• Payment Information: Processed by Stripe. We do not store full credit card numbers on our servers.
• Device Information: Browser type, operating system, and IP address (anonymized where possible).
• Cookies: Essential session cookies and preference cookies. See Section 8 for details.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process payments and manage subscriptions
• To send transactional emails (welcome, billing, reminders)
• To provide personalized program recommendations
• To analyze usage patterns and improve our catalog
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe — for payment processing (PCI-compliant)
• Clerk — for authentication services
• Resend — for email delivery
• Railway — for hosting infrastructure
• Legal authorities — when required by law or to protect our rights

5. Data Security

We implement industry-standard security measures: HTTPS/TLS for all data in transit, encrypted database storage at rest, role-based access controls, and regular security audits. However, no online service is 100% secure. Use strong passwords and keep them confidential.

6. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to certain processing activities
• Withdraw consent (where applicable)

To exercise these rights, email privacy@solivana.io or use the Data Export feature in your Account Settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we retain anonymized usage analytics indefinitely but delete personally identifiable information within 30 days, except where longer retention is required by law (e.g., tax records for 7 years).

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies or cross-site tracking pixels. You can manage cookie preferences through your browser settings.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, contact us immediately and we will delete it.

10. International Transfers

Your data is stored in the United States. By using the Service, you consent to the transfer of your data to the U.S. We ensure appropriate safeguards are in place for international transfers under GDPR Article 46.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notice. The "Last updated" date at the top indicates when changes were made.

12. Contact Us

Inner Light Wellness LLC DBA SoliVana Wellness
Email: privacy@solivana.io
Physical Address: Los Angeles, CA 90001